Platform Readiness

Scalability is crucial for businesses aiming to successfully acquire other companies. A scalable business model allows a company to efficiently manage increased workloads and expand operations without compromising performance or quality.  When you acquire new assets, processes, and teams, a scalable business is more agile at handling changes.

A platform business is required to integrate additional business acquisitions (add-ons), and must be prepared and ready to absorb future acquisitions. Whether this platform is your current business or the first in a series of acquisitions, it must be scalable not only in business operations and technology, but also in personnel, governance and business culture mindset.

Scalability often involves leveraging technology and streamlined processes to enhance operational efficiency and reduce costs to make the acquisition process more manageable and less risky. By being ready to integrate acquisitions it not only facilitates successful acquisitions but also ensures that businesses remain resilient and capable of thriving in an ever-evolving marketplace.

Intista Prepares Businesses to Grow Through Acquisition

Intista has developed a process to prepare businesses for upcoming acquisition integrations, based on our experience with M&A integrations, Change Management, business operations as well as both project and program management. The result is an unambiguous process that provides structured approach to make a business platform ready for future acquisitions and their subsequent integration.

The Six Steps to Platform Readiness

1. Secure leadership buy-in to the investment

• Set expectations that this initiative will take time, effort, manpower, and cost. It will require a different emotional mindset
• Prepare management for tangible and intangible changes. They are often prepared for a digital transformation but oftentimes are unprepared for the amount of soft skills, training and culture work involved
• Create a Steering Committee to make key decisions when asked and to hold the Readiness Team accountable 

2. Assess current capabilities, operations, technologies. Discover future aspirations and issues that must be addressed 

• Hold formal interviews and facilitate informal discussions about the ways the different businesses operate
• Obtain detail reports of the preparation, announcement, and execution of any prior integrations
• Record any information about working styles and personalities of the people involved
• These assessments point to our readiness objectives and training needs, helping us prepare the business for future add-on acquisitions

3. Design new operations, using new tools and processes

• Often the planning readiness starting point is either the need for specific technology, or necessary changes to business operations. Our assessment help us decide a direction
• To improve business operations, we will propose new tools or an expanded use of existing tools
• High performing employees are invited to join this transformation and lead its roll out
• Identify training needs
• Implement budget and financial controls
• Upon review, the plan will include risk management

4. Implementation of the changes will be an investment  

• There will be a cost in purchasing new tools, and a cost in assigning high performing employees on the implementation
• Establish a process and technology for collecting and incorporating feedback
• Create training content, so that employees are able to navigate the learning curve quickly
• Create a compelling, candid narrative of the benefits of scalable. It should also include where we will improve areas of the business that needed attention

5.  Create the list of projects and activities needed to prepare for add-ons

• Begin the transformation with a pilot collection of projects. Review and improve upon projects
• Test the training, survey trainers and trainees for feedback, and improve the content
• The planned initiative implementation may require changes and improvements as expected discoveries arise
• Charters and checklists help each work stream to create their own list of tasks and projects
• Each list is assessed to identify and address potential risks, and to set contingency budgets

6. Execute the full platform readiness plan

• The formal launch of the initiative should include a presentation of the business improvement plans
• Prioritize correctly the many projects and tasks so they can run smoothly
• Communication and coordination are required in the teams especially to adjust for unexpected items
• Work streams must constantly report back up to leadership the status of each project