A Successful Acquisition Creates Value
The Integration is where the value is delivered
The Deal Value is Defined in Spreadsheets
The Deal Team is a group of people that find, negotiate, and put together an acquisition with a vision of value that will be created after the businesses are combined. This value is defined in spreadsheets and other documents.
Delivering the Value is a Group Effort
Integrations move beyond the spreadsheet to deliver value
Purchasing a business does not deliver the value: it comes from the integration of the two businesses. The purpose of the Integration Team is to deliver the value defined by the Deal Team:
- Turn the vision into a plan
- Execute the plan to deliver the value
- Track and report the progress
The Deal Team has detailed knowledge of what value can be achieved, which suggests they should transfer their knowledge of the business and the insights they have recently gained, to the Integration Team.
Why should the Deal Team be concerned about the post-close activities?
Accuracy in the Valuation
It takes time to deliver the value drivers, for example to modifying a logistics network, or to embed an acquired technology. This time and cost requires identifying the activities, pricing them, and adding the costs into the financial forecast, to accurately value the deal.
The better a Deal Team is at forecasting, the more accurate the valuation.
Become a Better Deal Maker
Understanding the practicalities of delivering the value of a deal makes you a better Deal Team member
- If you understand what is involved, it makes you more skilled at your work
- It gives you credibility
- It empowers you during negotiations with others who already understand this
Prevent Negative Association
Employees talk about "acquisitions", but are usually talking about the experience of integrating the two businesses together
- If an "acquisition" gets negative talk, the Deal Team are associated with that negativity
- Prevent negative outcomes by setting up the integration for success
Owners: Maximize your Investment
If you're an investor, you will want the biggest ROI possible. Getting involved in the integration will help maximize the value of your business.
Lenders and Advisors: Get Repeat Business
If you're a lender or advisor, you have devoted time to nurture a relationship that matured into an acquisition. Why end the relationship when a deal is closed?
- Show your client an interest in their success, by handing off to the integration team
- Helping the integration is helping yourself: if the integration goes well, there is a better chance of another opportunity for you
- Defaults are not that common with acquisitions, but why risk it? Empower the integration team to make the merger successful
The Most Influential People in an Acquisition Integration
There are two groups of people that can most affect the success or failure of an integration
- The leadership of the acquiring business
- Middle management of the acquired business
Read more about it here:
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How the Deal Team can contribute to a successful integration
- Without getting distracted from their core purpose
Bring the integration team as early as possible
There is clear evidence that the earlier the integration team is introduced, the higher the odds of integration success
Have a clear set of objectives for the integration to deliver
The Deal Team has reason(s) for acquiring the business, and a vision of how the two businesses should work together. Clarify exactly what you want the Integration Team to deliver, for example:
- Revenue targets
- Financial synergies
- Operational changes e.g. create a single warehouse and distribution network
- Staff retention levels
- What features are in a released product
This can be communicated to the integration team in as little as a 1 hour meeting
Give insights to avoid future problems
The Deal Team will have spent a lot of time with leadership of acquirers and sellers. They get insights into the businesses and their leaders. These insights can be extremely helpful in making the integration a success.
The Integration Team will not have the lengthy exposure to the entire leadership, and will not have these insights. The Deal Team can pass important insights that can avoid costly delays or mistakes, for example:
- One partner is heavily distracted by a messy divorce, and should not be involved in the integration
- The seller wants to drop their payroll system ASAP due to a deteriorated vendor business relationship
- The seller has severely underinvested in the manufacturing facility
- The acquirer is about to replace their CRM, which will affect technology decisions and the availability of many people
- Due Diligence discovered an unfavorable clause in the resellers' contracts
Include people from the Deal Team in the Integration Team
- Even a limited engagement will enable knowledge transfer
Don't underfund the integration
- Costs vary from 8 to 30% of the deal price, with the average being 14%
- Biggest spend is on IT
- Budget more than you expect for the integration, but don’t give the money away. Keep it for contingencies
Made for a Better Culture
Able to assume solutions many times before problems occur and can remain collected. …also quickly made personal relationships with members of both companies and helped to integrate them by learning process and introducing counterparts. It not only made for a better culture, but a smoother run in streamlining both lines of business.
Really appreciate your dedication, professionalism, hard work and holistic thinking.
A Huge Positive Difference
Extremely organized, detail-oriented, thorough, timely, and importantly... made a huge positive difference on many occasions, helping to gain loyalty, bridge differences, and get newly acquired companies up and running
Value Beyond the Scope
They were very responsive to my needs and gave added value beyond the scope I requested, finding gaps that we didn't realize were there. The attitude, support and professionalism were outstanding. We would have no hesitation in asking them back for future projects.
We [were] dealing with a big integration project between a China and a Europe based company.
A great experience... [the] contribution to our email migration project is highly appreciated, excellent communication and coordination skills are highly praised.
Definitely Steve and his company will be strongly recommended to our partners. I would say that if we have any chance doing the project based in USA and Europe, they will be on the preferred vendor list for sure.
The Results are There
Intista were really helpful in strategic planning and finding solutions. We had positive results that helped the company and employees move forward. They were definitely worth the time. The results are there, and motivation is part of the process.