Integration Delivery
Run integrations end-to-end, delivering the integration as envisioned
The deal gets you the business. The integration gets you the value
Selecting a business and deciding what you want to do with it are essential, but do not deliver the vision. The vision sets out what needs to be done by the Integration Team. However, nothing is achieved until a plan of action is created and implemented.
Integrations are not easy. They can be simplified in a few words to describe what you want the outcomes to be. However, the realities of dealing with vibrant, active, busy businesses requires a special skill set.
Consider the disruption that an integration will do to the employees, while they try to sustain business as usual:
Underestimated Complexity
If a department in your business is re-organized, it would be disruptive
If every department in your business is re-organized, it would be difficult to keep the business on track
If every department in two business is re-organized (the acquiring and the acquired business)
- This is what happens when you integrate an acquired business
What’s involved in an acquisition integration set up?
We have the experience to navigate the complexities of post-acquisition integration
What Integration Delivery Involves
Planning
Bringing together two businesses is a collection of numerous separate projects, many of which are dependent upon others.
Each team or department has a list of action items with varying priorities, and many have cross functional dependencies. It can get complex, quickly
Our approach includes:
- Defining integration objectives
- Team selection: IMO, Communications, Onboarding, Staff Retention and Workstreams
- Needs analysis, setting priorities
Announcing the Plan
We develop the high level plan from your strategy, working with the managers who will carry out the tasks that bring the systems, processes, people and cultures of the businesses together. The end product is a custom program of projects:
We address:
- Onboarding and staff retention preparation
- Task list development
- Day One preparation
- Status meeting structure, tools
- Reporting hierarchy
Sustaining the Businesses while Changing Them
Successfully delivering an integration requires:
- Delivering the value of the acquisition, as planned by the Deal Team
- Communicating with credibility and candidness, to gain trust
- Respect and protection of the acquired business' culture
- Effective, pragmatic prioritization of tasks
- Accommodation of unexpected issues and hurdles, when they are discovered
- Efficient status meetings
- Reporting clarity for leadership
Integration Delivery
The Earlier You Begin, the Higher Likelihood of Success
Every acquisition integration is unique, with each one requiring understanding and consideration before you can begin planning. Integrations do not start when the deal is completed: you need to be well-prepared to announce what you will do, when and how, to an audience that scrutinizes every word that is said.
The best acquirers are ready to announce and create trust with their audiences. This requires time and hard work. The earlier you begin integration, the better the odds of success.
Typical engagements include subscriptions to our Certified Acquisition Integration Manager program for your team members
Holistic Thinking
Really appreciate your dedication, professionalism, hard work and holistic thinking.
See the Nuances
Able to see immediately the nuances of what was being proposed… I would rank Steve as one of the top 4 or 5 client contacts I've worked with in terms of his insight, his intellect and his personality.
Made for a Better Culture
Able to assume solutions many times before problems occur and can remain collected. …also quickly made personal relationships with members of both companies and helped to integrate them by learning process and introducing counterparts. It not only made for a better culture, but a smoother run in streamlining both lines of business.
Value Beyond the Scope
They were very responsive to my needs and gave added value beyond the scope I requested, finding gaps that we didn't realize were there. The attitude, support and professionalism were outstanding. We would have no hesitation in asking them back for future projects.
Dedicated to Success
Dedication to the success of our team was second to none. [An] expert in setting up procedures to accomplish complex tasks, and his follow-through was a key factor in the success of our acquisition integration process.
A Clear Path to Success
Our company had minimal experience in acquisitions and integration planning. Intista and specifically their consultant Marshall Wenrich offered valuable guidance in establishing our PMI plan and in creating an appropriate structure to execute and monitor progress, leaving us with a clear path to success.
A Huge Positive Difference
Extremely organized, detail-oriented, thorough, timely, and importantly... made a huge positive difference on many occasions, helping to gain loyalty, bridge differences, and get newly acquired companies up and running
The Results are There
Intista were really helpful in strategic planning and finding solutions. We had positive results that helped the company and employees move forward. They were definitely worth the time. The results are there, and motivation is part of the process.
Strongly Recommended
We [were] dealing with a big integration project between a China and a Europe based company.
A great experience... [the] contribution to our email migration project is highly appreciated, excellent communication and coordination skills are highly praised.
Definitely Steve and his company will be strongly recommended to our partners. I would say that if we have any chance doing the project based in USA and Europe, they will be on the preferred vendor list for sure.
Building trust with all parties
Intista provided invaluable knowledge and assistance during the creation of our original integration plan in anticipation of our initial acquisition. The combination of general training and individualized assistance provided the confidence to successfully create and execute on our plan. Of special note is the importance Intista gives to the human side of integrations. Building trust with all parties involved by being direct, honest and compassionate in all aspects of communication and actions is critical.
I would recommend Intista to those looking at their first acquisition and merger project or those looking to improve their integration experience for all involved.
Solve Any Problem
Our No.1 point of contact who knew how to solve any problem. Despite being on another continent Steve went out of his way to help us. Organised, efficient, friendly, and helpful.
